Senior Executive - Unstructured Claims
Union Assurance Verified business
- Salary
- Not disclosed
- Location
- Colombo
- Job type
- Full-time
- Work mode
- On-site
Posted today Closes in 15 days 1 vacancy CV required From Union Assurance careers page ↗Job ID 9drkk33md9
Originally posted on Union Assurance careers page ↗
About the job
Settle valid life insurance claims fairly and quickly within your authority limits. Attractive pay package offered. The ad says to apply by 7 November 2026.
What you will do:
- Collect documents and manage claim administration
- Process critical illness, disability, death and similar claims, checking policy conditions
- Handle claims that fall out of automatic processing, and track progress
- Keep working files and records for audit
- Answer customer questions within SLAs and work with the sales team
- Investigate possible fraud and report it to leadership
- Follow legal and industry rules, and improve processes
What you need:
- 3 to 5 years in the life insurance industry
- CIP-SLII, or part or full Dip-CII or AIII (essential)
- Very good knowledge of medical and financial underwriting, diseases, procedures and medical tests
- Fair knowledge of reinsurance and insurance regulations
- Microsoft Office, and able to multi-task with little supervision
- Advantage: experience in a life policyholder servicing department
Requirements
- Education
- Diploma
- Experience
- 3+ years
- CV
- Please send a CV